🍭FREE SHIPPING NOW ON ALL CANADIAN AND U.S. ORDERS OVER $50CAD! FLAT RATE $10 SHIPPING ON ALL OTHER CANADIAN AND U.S. ORDERS OVER $20CAD - SOME EXCEPTIONS APPLY!🍭

Processing Time Update


Hi Friends!

PLEASE READ ALL INFORMATION FOR UPDATES REGARDING OUR CURRENT TIMELINE FOR ORDERS & OTHER IMPORTANT INFORMATION! 
PLEASE NOTE: EMAILS ARE ONLY ANSWERED MONDAY-FRIDAY 9AM-4PM.
Please allow a minimum of 24 - 48 hours for email responses.
.
PROCESSING TIME UPDATE: LAST UPDATED 05/10/2023 - Our current processing time for orders going forward from our last update is *roughly* 5-10 business days (We are making efforts to reduce this processing time significantly in the near future!)
 Please note: this is a rough estimate and at times this timeframe may be longer than estimated if we are waiting on one of your products. Our team is always working as fast as we can to get your package to you! 
.
We are still experiencing a large demand for our freeze dried candy, bulk mixes, and other in house made products but we have been growing our team members and now have a weekend crew! This means we are now on our way to dropping processing times down to 1-5 business day processing! Our warehouse and team are always evolving as we continue to grow to make Tastely Box as innovative, unique, and efficient as possible. Please remember, we are a small business and that we are NOT a franchise and we are always doing our best for you. We are adapting to our growth relatively well with new staff members and changes in our warehouse. We are always beyond grateful for all of the love and patience we continue to receive!
.
.
BIRTHDAYS AND EVENTS: If you need us to rush your order up due to a birthday or special event, please be sure to email us prior to ordering so that we can confirm stock availability and our ability to meet your timeline. In some cases, especially around holidays, we are unable to bump orders due to increased demand. We appreciate all of your patience and support while we adapt to the growth we are experiencing.
CANCELATIONS are only accepted within 24 hours of purchase and even then are subject to and additional fees.  Cancelations are not guaranteed. Please review our cancellation policy in full by visiting our FAQ & Shop Policies below.
FAQ & SHOP POLICIES:
Please read our FAQ's if you have any further questions by clicking the link HERE
______

Thank you so much for understanding and for supporting small business! We are extremely grateful and could never thank you enough for what you've done for our small family. 2023 is ramping up to be a CRAZY year for us full of a lot of new changes. Some changes include moving into more handmade and in-house products. We will be reopening our Apsley storefront as well now on a smaller scale while bringing in and adding new options such as, Crackle Candy (an in house ORIGINAL to Tastely Box), Crystal Candy mix, Pick-n-Mixes in-store, Gourmet Mallow Fluff, and so much more! It's going to be a busy year!
Much love from Polly, James & the Tastely Box team!



Have a sweet day!
Polly, James & The Tastely Team!